TERMS & CONDITIONS
SALE
PROFIL DOORS LIMITED (PROFILDOORS LIMITED,” we” or “the seller”) sell our goods to you (the
customer who placed the order or “You”) on the terms set out below. No other terms shall apply
between us. These terms do not represent an agreement until we are in receipt of a signed or emailed
order confirmation form. No work will be undertaken, or order made on verbal instruction.
Confirmation by email or hard copy is essential with receipt of 50% deposit, before we can place your
order. Our estimated delivery time for doors is 8 to 14 weeks and subject to the conditions laid out
under Delivery Service (below). This delivery time may change depending on the time of the year. Your
account manager will confirm the lead time once your order has been placed into production. All
Orders for Goods made by You will be subject to these Terms and Conditions. Any Order where You
elect to have the Goods fitted by a third-party fitter of your own choice is possible, but We will only
correspond with You via email, including technical details and fitting instructions. Generally, we
cannot accept changes to Goods after the acceptance of the Final Quotation as they are bespoke
Goods. We will only accept changes to Orders for bespoke Goods if We are reasonably able to
accommodate your request without additional work and this is purely at Our discretion.
PAYMENT TERMS
50% deposit (non-refundable), and the remaining balance of 50% will need to be paid 2 weeks prior
to our product leaving the factory and before delivery to the delivery address. Payment can be made
by Bacs, Over the phone for VISA and MASTERCARD. Or Cash Payment is accepted in maximum value
of the order that not exceed 3000£ +Vat . Prices are quoted exclusive of VAT. The current VAT rate
will be added to your invoice. Prices are subject to alteration without prior notice. Orders are accepted
at the prices applying at the time of order.
Once all quotations are given and all orders are accepted on these terms which supersede any other
terms appearing elsewhere, and override or exclude any other terms stipulated or incorporated or
referred to by the Buyer whether in accepting or purporting to accept any such quotations or in
making or purporting to make any written order or in any negotiations and any course of dealings
established by PROFILDOORS LIMITED and the Buyer.
Late Payment of Commercial Debts (Interest) Act 1998.
Any late payments over 30 days late will be subject to interest charges set out in the above act. This
is currently 8% + Bank of England base rate.
For more information see:
http://www.legislation.gov.uk/ukpga/1998/20/introduction
ORDER CONFIRMATION
Please check your order invoice and or quote and any production drawings provided carefully in their
entirety. Contact us immediately by email or phone if there are any corrections required. The
information on our documentation is what is provided to the factory for production. When you are
satisfied that everything is correct, please sign the Order Confirmation. An acceptance by email is also
permitted, any changes after 42hrs of confirmation will result in an admin fee of £150 + VAT, and this
may affect you production lead time.
DELIVERY SERVICE
We can deliver anywhere Worldwide. All delivery charges are subject to change without prior notice.
Once your goods have arrived you may collect from our Depot if you prefer. We will contact you when
we have the goods in stock and give you a delivery date and arrange fitting (where applicable).
PROFILDOORS LMITED will not be liable for any claims arising because of delayed deliveries due to
strikes, material shortages, weather conditions, customs check, damages, or any circumstances
beyond our control. We accept no liability if costs are incurred by booking a carpenter before checking
and receiving all goods.
Where part deliveries are required, an additional delivery charge will apply for each additional
delivery. Additional delivery charges are to be paid in advance.
Customers with smaller orders are expected to arrange for assistance once the delivery has been
offloaded. Customers with larger orders are expected to arrange for a forklift facility or hands on
assistance to help to offload the delivery. A delivery driver should not be expected to assist in any
offloading or transporting of products. It is entirely at the driver’s discretion to assist in offloading a
delivery.
The Company shall not be liable for any delay in performing or failure to perform any of its obligations
in relation to the Goods arising from circumstances beyond its control.
Non-exhaustive illustrations of such circumstances would be Act of God, war, riot, explosion,
abnormal weather conditions, fire, flood, strike, lockout, Government action or regulations, delay by
suppliers, accidents and shortages of materials, labour, or manufacturing facilities.
If such delay or failure persists for more than 3 months, then either party shall be entitled to terminate
the Contract, but the Buyer shall remain liable to pay for Goods delivered prior to the date of such
cancellation.
ADVISING OF SHORTAGES / DAMAGE & FAULTY GOODS
From the point of your order being delivered, you have 3 working days to check your goods.
Within 3 Days You Must:
• Advise us of any damage you observe to the packaging of the goods or to the goods
themselves via email.
• Check that the goods delivered match your order exactly including the size ordered.
• Remove all packaging and check every delivered/collected item for damage and/or
manufacturing faults.
It is important that you check your doors for any of the following possible faults, before commencing
any alterations/installation:
• Visible damage i.e., scratches, dents, or chips.
• Warping or bowing beyond a 6mm tolerance. (Non-standard doors have a higher tolerance)
• Scratches on glass
• Wrong door model or size supplied.
Please note that our Factory Pre-Finished Doors should not have any visible defects or damages when
viewed in natural daylight from 1.0 metres or above. In rooms where there are no daylight scratches
should be viewed in artificial light from a fixed wall or ceiling outlet not from portable equipment such
as a torch. (As per N.H.B.C. guidelines).
REFUNDS
PROFILDOORS doors are made to order and therefore are non-returnable and no credit can be given.
A deposit of 50% of the total value of any stock item or custom-made order is required at the time of
ordering. If the order is cancelled the deposit will be retained to contribute towards covering our
costs.
PRIVACY
PROFILDOORS will not share any information with third parties in relation to marketing. Contact
information will never be shared without consent. PROFILDOORS may share some information with
companies relevant to an ongoing project. For example, if a French Polisher needs to come in for
repairs, the construction site address would be given in that instance.
The PROFILDOORS website makes use of cookies. These are small text files installed in your machine
that will assist in marketing. For more information regarding cookies, please see this page.
WEBSITE IMAGES AND COLOURS
Images and timber colours on our website and in our brochures are used to represent the design of
the doors. Designs and colours of the images should not be taken as a true reflection of the doors that
we would deliver. We would always advise you to visit our showroom for a better representation of
colour and design.
Timber is a natural product and therefore is liable to colour variations. Manufacturers and suppliers
try to colour match the timber in each door but are not able to give a guarantee that one door will
match another.
HOW TO CARE FOR AND PROTECT YOUR DOOR
Every door is guaranteed for 12 months from the date of purchase against faulty materials or
manufacture, providing it is stored and treated in accordance with our recommendations.
FAILURE TO COMPLY WITH THE PROCEDURES BELOW WILL INVALIDATE YOUR WARRANTY.
It is most important that prior to fitting, the door must be treated correctly. For Exterior Doors both
front and rear surfaces, the sides and both top and bottom edges and any cut outs (locks, letter plates,
hinges etc) must be treated with a branded finish or paint suitable for this purpose. Interior Doors
front and rear surfaces if delivered unfinished, sides, top and bottom must be treated with a branded
finish suitable for this purpose.
Timber is a naturally grown material subject to changes due to variations of humidity and
temperature. It is therefore vital that particular attention be paid to the top and bottom. edges where
the grain is most exposed and where moisture can easily penetrate causing swelling, splitting, and
warping. Open joints will occur if these areas are not properly treated.
Where a width or height reduction is necessary, always take equal amounts off both sides. A bow of
4mm along the length of the door shall be deemed to be within the manufacturer’s tolerances for a
standard size door of ~1981mm High.
WE CANNOT REPLACE A FAULTY DOOR IF ANY ALTERATIONS HAVE BEEN CARRIED OUT.
STORAGE
Store in a cool, dry atmosphere and keep flat. Do not store or hang in a newly plastered room or
suddenly expose to central heating or other forms of direct heat, including radiators which can cause
warping or bowing.From the date upon arrival of your doors, we will store these free of charge for a
duration no longer than one week (seven days), thereafter £48+VAT will be charged per pallet per
week.
FINISHING
Variations in tone and grain configuration may occur in finishes with base or real wood veneer.
Exposure over time changes the origin tones especially in direct sunlight.
White primed:
We supply primed doors for on-site finishing by others. Primer prevents the final finish from being
absorbed into the door and provides the perfect application surface for finishing. These doors will be
a smooth finish with no grain showing unless otherwise specified. A PRIMED DOOR IS NOT A FINISHED
DOOR, and you should expect to see some imperfections. Typically, any primed woodwork will need
to be caulked and sanded. Caulk adheres better to a primed surface, so it’s important the door is
primed first, then caulked later. All surfaces will have to be sanded and vacuumed before applying the
new paint.
If your order includes a frame and/or architrave and skirting, these will be supplied paper wrapped
which are a much higher quality and then just primed MDF. Primed MDF when machined can be
slightly fury or rough especially when primer is applied and requires more rubbing down and
preparation by the decorator to achieve a high-quality smooth finish. Paper wrapping will provide a
smooth finish over the MDF especially where it has been machined with any detail or moulding. The
smoother finish provided by the paper wrap which is designed to be painted over therefore required
less topcoats to achieve a good quality finish.
PROFILDOORS are not responsible for any defects with the finishing when supplying an unfinished
door that is treated by others.
It is vital that the finishing treatment, stain, or paint, be applied to the front and back of ALL (internal
and external) doors PRIOR to hanging if supplied unfinished. When decorating an unglazed door, the
glazing beads must be removed prior to the door finishing products being applied to both door and
beads.
Ironmongery
Our pre-hung door set will include hinges / concealed or standard / magnetic lock / only, handles are
to be sold separately, depending on the model chosen on our website or catalogue.
Some of our brass finishes, are described as natural finishes. This means they will develop their own
individual patina over time as they react with their environment. Some colour and texture variation
should be expected as these finishes are created by hand.
Once installed several factors such as handling age and environment will lead to gradual wear and
oxidisation, resulting in each piece developing a unique character and elegance. This is a natural
process and is a feature not a fault of the base material or finishing technique.
MAINTENANCE
Regular maintenance will ensure your door stays in good condition for many years. Check the
condition and if appropriate apply the finishing materials in accordance with the manufacturers’
instructions.
The placing of an order by the customer shall indicate acceptance of these Terms and Conditions and
their reasonableness.
INSTALLATION
Installation is done on a separate quote under separate terms and a form that must be emailed to the
client to be filled prior to giving a price for installation.
Unless otherwise stated by The Company, The Customer must provide a clear working area for The
Company’s delivery and work area. The Customer is responsible for an adequate power supply,
artificial lighting and provide secure and dry storage.
All joinery supplies should be kept by The Customer in a dry place. If supplied un-coated, they should
be primed or stained immediately on receipt. Any subsequent cut surface must be primed or stained
before fixing in position. The Company accepts no responsibility for effects incurred to the goods if
the goods are supplied un-coated and if the goods remain un-coated when exposed to weathering
elements. If the customer purchases the goods un-coated or oiled, then no guarantees are made by
the company in respect of the expected life of the goods.
The Company shall carry out its work on a continuous basis during normal working hours and The
Company’s price is fixed accordingly. If special visits must be made to the site or work must be carried
out in an uneconomical manner, or if time is lost or additional expenditure incurred due to The
Company’s operative being denied access to or waiting on site or having to return to the site to
commence or continue work. The Company reserves the right to make an extra charge to cover such
cost.
The Company’s prices are subject to the site being in reasonable distance of the site of the work. The
company reserves the right to make additional charges should their workers require overnight
accommodation to complete the work. The Customer must ensure that The Company are able to
access the site easily. Parking must be provided or paid for by The Customer or parking permits
obtained. Congestion charges must be paid for by The Customer where applicable. The Customer must
take full responsibility for rubbish clearance. The Company shall only install the goods into fully
prepared openings that have the correct tolerances allowed and solid structural sides all round to
enable a level, firm and secure fixing of the goods; these include steel, solid brick, concrete and
structural timer beams or lintels. If The Company cannot install the goods due to incorrect opening
sizes, no tolerances allowed, openings not being of a structural sound quality to enable level, firm and
secure fixing, disruption by other trades or obstruction e.g., scaffold being directly outside or inside
the opening aperture, 100% of the quoted fitting cost will be liable. The Company reserves the right
to incur additional costs to The Customer for re-attending the site to complete works. If an opening
must be adjusted in any way to enable the goods to be fitted the making good of the structure is the
responsibility of the customer.
On completion of a fitting a demonstration of the operation and adjustment will be made. No further
visits to site will be made to adjust any product without payment to The Company.
If a return visit to the site is requested a minimum payment plus VAT (amount will depend on where
the site is) will be made to the company, this payment will be refunded if the company agrees that
the responsibility of any works is theirs.
Unless previously agreed The Company reserves the right to photograph the installation of any
products. The photographs remain the property of The Company who reserves the right.
to use the images in any company literature. Any unauthorised reproduction of any photos will
constitute a breach of copyright.
RESPONSIBILITY
The Company’s workmen are instructed to exercise due care and attention in completing their work
and The Company will not accept responsibility for damage to the fabric or the contents of the
buildings or the work of other trades however caused.
The Company will not be liable for any fixing charges incurred by The Customer arising from any goods
or materials or work done proved to be defective or delayed and shall not be responsible for any
additional overheads, administrative expenses, contractual penalties or other cost, claims and
demands arising from The Customer’s obligations to any third party and due indirectly or directly to
any defects or delays in the goods or materials supplied or work done by The Company. The Customer
accepts that it is their responsibility to insure against these risks.
Any alleged shortage, delay, damage, or defect shall not constitute valid grounds for The Customer to
delay payment in respect of the goods delivered and for the avoidance of doubt The Customer shall
be required to pay for all goods and material supplied.
QUALITY
The goods or materials supplied are on the basis that they conform to the written descriptions
contained on the order or confirmation where supplied. No warranty can be given that the goods or
materials supplied conform to the sketch plans or drawings provided to The Company by The
Customer or to illustrations or descriptions in catalogue or trade literature.
If The Company provides estimates of quantities or measurements based on drawings and/or Bills of
Quantities and/or specifications submitted by The Customer, The Company shall exercise reasonable
care in providing such, but The Company accepts no liability for inaccuracies in the estimates or
calculations.
Any goods manufactured to the design or specification of The Customer or its experts or detail taken
off plans supplied by The Customer are produced without warranty of any kind except their
compliance with the design or specification.
The Customer will unconditionally fully and effectively indemnify The Company in respect of any claim,
cost or expenses, losses or demands resulting there from including the infringements of patent,
copyright, design, trademark or any industrial or intellectual property rights resulting from The
Company’s use of the said design or specifications.
Confirmed orders are based on the plans and specifications supplied by The Customer where
applicable. The Customer shall check the specification and quantities quoted and shall be deemed to
have accepted the specification and quantity specified when placing the order. The Company will not
accept responsibility for incorrect specification and quantity supplied by The Customer. The Customer
is deemed to be fully conversant with the nature and performance of the goods and materials supplied
to it including any harmful, hazardous, or dangerous effects resulting from their usage or misuse and
shall not be reliant in any way upon the advice, skill or judgement of The Company or its servants,
agents or employees who are not authorised to make any representations concerning the goods
whatsoever other than those confirmed by the Chairman or Director of The Company in writing.
To the extent that any third-party goods or services supplied to The Company validly excludes,
restricts, or limits its liability to The Company in respect of goods or materials supplied or any loss or
damage arising in connection therewith then the liability of The Company to The Customer in respect
of such goods and materials shall be correspondingly excluded, restricted, or limited. The Customer
shall be entitled to receive details of any such exclusion, restriction, or limitation upon request to The
Company.
If the materials are supplied to The Customer of a specified grade no warranty is given that the grade
will be suitable for the purposes required by The Customer.
ENFORCEABILITY
Should any provisions of these terms and conditions be held by a competent authority to be invalid or
unenforceable in whole or in part then the validity of the remaining provisions shall not thereby be
affected.
ARBITRATION
The Company or The Customer may give written notice to the other of any question, dispute, or
difference, which may arise between them in relation to, or in connection with the contract, and they
shall have the right to arrange a meeting between each other to discuss such matters. If such a
meeting is not arranged the same shall be referred to the arbitration of a person mutually agreed
upon or failing agreement within one calendar month of some person appointed by the President of
The Institute of Arbitrators. The submission shall be deemed to be a submission within the meaning
of the Arbitration Act 1950 or any other statutory modification or re-enactment thereof.
JURISDICTION
This contract shall in all respects be construed and operate as an English contract and in conformity
with English Law and The Company and The Customer agree to submit to the jurisdiction of the
English Courts. PROFILDOORS LIMITED
Registered Office:
EXTERNAL/ INTRNAL FITTING GUIDELINES
Removal of existing door and frame:
• Recess frame 10mm back from face of brickwork or to match the existing framework.
• Work to a 10mm tolerance (unless aperture is not square)
• Position only doorbell and alarm to customer requirements
• Leave site clean and tidy.
Requirements:
• All personal belongings should be removed from the work area.
• A dry area should be made available in the case of inclement weather.
• All ironmongery should be ordered in good time and be on site on fitting start date.
• Require power within 3 metres of the worksite.
• Require clear 2 metre working space around the aperture.
• Require no other tradesmen working within the area.
• Require all openings to be the correct size.
• Require full approval of drawings and complete payment.
• Where a finishing trim is available, we will install to the outside only.
• Require access to be made available for products to be taken to the point of installation.
• Require suitable or relevant parking permits.
• Require the customer to ensure all relevant planning and building permissions are in place.
The following are services that PROFILDOORS does not offer as part of their installation service:
• Make new openings or alter existing openings.
• Any building works other than those agreed in the sales confirmation.
• Connect/re-connect any doorbell, alarm sensors or electrical wiring of any kind.
• Mastic or fill any gaps over 10mm externally.
• Mastic internally.
• Make good any old hinge or latch/lock cut-outs.
• Remove/reposition door stop unless part of the installation package. In this instance old door
stops will be used where possible, new will be fitted if necessary.
• Take responsibility for dimensions or sizes not taken by ourselves.
• Take responsibility for the condition of the surrounding brickwork/masonry.
• Take responsibility for any structural approval that is required.
• Take responsibility for any injury cause to pets or children, who are not being correctly
supervised.
• Take responsibility for bad weather conditions that stop us installing.
• Guarantee matching veneers for paired doors.
• Trim or cut doors beyond manufacturer’s recommendations.
• Take responsibility of the damage that may be caused when removing architraves, skirting
and frames.
• Make good any decorating whatsoever.
• Accept any costs incurred due to delays of any kind.
External doors: Once work has started on an external door it will need to be completed before
starting on the next opening.
EVENTS OUTSIDE OF OUR CONTROL (Force Majeure)
We will not be liable for any failure or delay in performing Our obligations where that failure or delay
results from any because that is beyond Our reasonable control. Such causes include, but are not
limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action
by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence,
acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or
preparations for war), epidemic or other natural disasters, pandemic and Government restrictions, or
any other event that is beyond Our reasonable control.
If any event described under this Clause 11 occurs that is likely to adversely affect Our performance
of any of Our obligations under these Terms and Conditions, we will inform You as soon as is
reasonably possible.
Our obligations under these Terms and Conditions will be suspended and any time limits that We are
bound by will be extended accordingly.
We will inform You when the event outside of Our control is over and provide details of any new
dates, times, or availability of Goods as necessary.
If the event outside of Our control continues for more than 6 months, we will cancel the Contract
and inform You of the cancellation. Any refunds (made at Our discretion) due to You because of that
cancellation will be paid to You as soon as is reasonably possible.
If an event outside of Our control occurs and You wish to cancel the Contract, you may do so in
accordance with your right to cancel under sub-Clause 5.4 above.
COMMUNICATION AND CONTACT DETAILS
If You wish to contact Us, you may do so by telephone at 08009991509 or by email
at info@profildoors.co.uk
In certain circumstances, you must contact Us in writing (when cancelling an Order, for example).
OUR COMPLAINTS HANDLING POLICY
We always welcome feedback from our customers and, whilst we always use all reasonable
endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless
want to hear from you if you have any cause for complaint.
If you wish to complain about any aspect of your dealings with us, please contact us in one of the
following ways:
• In writing to our registered address
• By email at customerservice@profildoors.co.uk ( only ), Any complaints made by phone,
text messages or emailed to info@profildoors.co.uk will not be considered.
WARRANTY
The Goods need to be used and installed accordingly to the technical specifications given to You. The
maintenance of the Goods needs to be made with house cleaning products without any strong acid or
bleach or using any type of scrapers or cleaning sponges. The operation of the Goods needs to be
made without any excessive force and with ample space. In cases where large items are blocking the
opening space of the Goods, a proper door stopper needs to be fitted, to avoid accidental damages.
The Goods cannot be altered by fixing hanging hooks or any other items which can modify their weight
or can damage their structure. Fixing of extra locks, air vents or any accessories need to be made by
qualified personnel, otherwise, the warranty will be voided.
The warranty is non-transferable unless agreed with Us.
The warranty is activated on delivery of the Goods and does not cover damage by third party
transporters.
The warranty runs for a 1-year period unless You pay for an extended warranty as negotiated with us.
Different warranties cover doors and casings so please check.
The warranty does not cover normal wear and tear including discolouration, exposure to sunlight, use
of cleaning materials.
The warranty does not cover damages or problems with functionality where there are structural
changes in walls where fitted.
The warranty does not cover faults resulting from external influences such as fire, water, salts, alkaline
solutions, or strong acid.
The warranty does not cover faults from abnormal environmental influences such as prolonged
temperature differences on either side of the doors (more than 15 °C), high humidity areas or areas
with higher-than-average levels of vibrations. The warranty is active for those Goods in that type of
area only if You are purchasing the recommended type of doors for each specific class.
When You are purchasing fitting service together with the items purchased from Us, the workmanship
is covered by the workmanship warranty, not by the product warranty. In case faults appear during or
after the fitting because of the fitting, we will try to understand to do everything necessary to remedy
the defects in a satisfactory manner. If a replacement is needed because of damages that occurred.
during fitting, the claim will be made against the liability insurance of the company, not against the
warranty of the product.
In case of a fault, you need to protect or in some cases, even stop using the door until Our staff is
attending to fix the fault. Faults that occurred by the usage of a faulty door will not be covered by the
warranty.
No consequential fault or losses will be covered by this warranty.
To avoid misunderstandings when You make a warranty claim, you must give detailed and complete
information regarding the fault, to establish if it is a warranty fault or a wrong usage of goods.
If the nature of the fault cannot be determined by verbal or written correspondence, our engineer will
establish a visit to the site to decide the origin of the fault and how it can be repaired. You need to
pay an engineer call out charge prior to the visit, but in case that is a warranty fault, the money will
be fully refunded.
If You, knowing or unknowing send incomplete information and the fault is being considered a
warranty issue and when the fitting team comes in site for repairs, they find out that it is not a
warranty issue, you must pay a fitting call out charge, without the fitting team to be compelled to do
the reparations.
If You refuse to pay the call-out charge, then the warranty will be void for the entire contract, and We
reserve the right to act legally against You to recover the money owed.
For repairs or replacements under warranty, you must be sympathetic with the situation and to
understand that We will repair or replace the Goods, but We cannot impose a time frame and need
to understand that We need to avoid any financial loss occurred by individual trips, specific access
hours or personalised requests from You.
Items with small transport faults will be repaired on the site in a satisfactory manner under warranty,
to avoid future financial losses generated by reordering the item and/or repeated trips for collecting,
delivering, or fitting the item.
The warranty does not cover damages or improper functionalities that occurred because of structural
changes in the walls and/or the location where the goods are fitted.
OTHER IMPORTANT TERMS
You may not transfer (assign) your other obligations and rights under these Terms and Conditions (and
under the Contract, as applicable) without Our express written permission.
The Contract is between You and Us. It is not intended to benefit any other person or third party in
any way and no such person or party will be entitled to enforce any provision of these Terms and
Conditions.
If any of the provisions of these Terms and Conditions are found to be unlawful, invalid, or otherwise
unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from
the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be
valid and enforceable.
No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that
We have waived that right, and no waiver by Us of a breach of any provision of these Terms and
Conditions means that We will waive any subsequent breach of the same or any other provision.
We are committed to communicating in a friendly and professional manner and will not tolerate any
rude behaviours, attitudes, or remarks. We are against all forms of verbal or physical abuse. Respect
for human rights is fundamental for Us and We are committed to working to ensure that people
associated with the business and connected to the supply chains are treated with dignity and
respect. Our company have a zero-tolerance policy towards violations of the laws banning forced
labour, slavery, human trafficking, and any form of anti-Semitism or acts that are against human
rights. If You or any other person associated with You develop this kind of behaviour against any of
Our employees, this sales contract will be declared void, and You lose any deposit paid, and We are
reserving the right to go into the court of law against You.
If You fail to complete the financial obligations, the warranty and right of property of the Goods will
be cancelled.
Governing Law and Jurisdiction
These Terms and Conditions, the Contract, and the relationship between You and Us (whether
contractual or otherwise) shall be governed by and construed in accordance with the law of England
& Wales.
As a Consumer, you will benefit from any mandatory provisions of the law in your country of
residence. Nothing in Sub-Clause 17.1 above takes away or reduces your rights as a Consumer to rely
on those provisions.
Any dispute, controversy, proceedings or claim between You and Us relating to these Terms and
Conditions, the Contract, or the relationship between You and Us (whether contractual or otherwise)
shall be subject to the jurisdiction of the courts of England and Wales. Any dispute, controversy,
proceedings or claim between You and Us will be assigned to Kent County Court
FITTING BY A THIRD PARTY OF YOUR CHOICE
Under no circumstances do We accept responsibility or liability of any sort where a third party fits
the Goods.